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General Questions

What is Calatix Digital?

Calatix Digital is a solution, powering music distribution to a global market. Through Calatix Digital all music rights holders (large, medium, and small) can register their content and manage its distribution all in one place.  You will receive monthly updates on your #’s within our tracking.

 

Why Calatix Digital?

Our mission is to provide a simple solution for both ends of the music tree, so that more music can be provided to more people through more outlets. Calatix Digital allows artists/labels to be in control of their own destiny.

 

Is my relationship with Calatix Digital exclusive?

No. Registering your songs with Calatix Digital does not inhibit your ability to get signed to a label. Calatix Digital will never prevent you from doing anything you want with your music.

For YOUR sake, please note: If you sign two digital distribution deals with two companies that will both be sending the same album to iTunes, Rhapsody, eMusic, Limewire, etc. - this will hurt you, because the retailer will usually remove the album completely until you decide which distributor has the exclusive right to be selling that album through them.

 

How much does Calatix Digital Cost?

One upfront fee that works towards the marketing of the music for the quarter it's due to release in. $20 (with registration fee free up load of choice) and 1 week of promotions. Contact for details!

Standard - Artists keeps 80% of the revenues.  This is due to paying our distributors.

Cost of uploads are as followed:

ALL AND ANY FEES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

Single : $5

Album: $10 (up to 15 tracks)


 

Can I Get Signed By A Record Label After I Have Signed Up To Calatix Digital?

Yes. Calatix Digital doesn’t tie up any of your rights. Thus, allowing you to sign with a record label after signing up to Calatix Digital.

 

What Percentage Of Sales Do We Receive?

Calatix Digital currently offers artists 80% of all net revenues from the sales of their recordings from our retail partners. Calatix Digital is currently one of the leaders in providing the highest possible revenues to artists.

 

Will Calatix Digital sign more retail partners in the future?

Yes. Calatix Digital is here to help artists spread the word of their music to all four corners of the globe. Our forward looking partnership teams are always on the lookout for promising deals that will enhance our artists’ potential.

Artist / Label Questions

 

What Percentage Of Sales Do We Receive?

If artists choose to use our Standard option then the artist receives 80% of all net revenues from the sales of their recordings from our retail partners.

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Calatix Digital is currently the world leaders in providing the highest possible revenues to artists.

 

When do I receive payment?

Once the balance on your Earnings page has reached the minimum threshold amount (USD$50), then you will receive the amount owed 50 days after the end of the month that the amount was earnt in. For Example if you are owed $100 earned from November then the amount will be received by you before the 20th of January.

 

Is there a minimum payout amount?

Yes. Currently there is a minimum payout amount for artists of $50 US Dollars. Once this threshold is met then you are eligible for payment.

 

How can I receive payment?

Currently Calatix Digital only has one option for artists to accept payments, Paypal. To edit this information you need to visit your payment profile in your Account Details section of your account.

 

How long does it take before my music will be visible on our retail partners sites?

This option varies depending on which retail partner you have accepted. However, most retail partners normally work on a 3 - 4 week moderation process. Calatix Digital works on between 1 and 2 weeks moderation/admin process, therefore making the final distribution lengths between 4 and 6 weeks.

(These time scales are very loose, we have be known to have releases up as little as two weeks after upload. The fewer problems at upload, the quicker the distribution.)

 

Why aren't I seeing my stats updated daily?

Statistics on Calatix Digital aren’t updated daily or in real time, this is because our retail partners only send us their statistics on either a monthly or quarterly basis. Please remain patient and your stats are updated as soon as we receive them.

 

What currency do I get paid in?

US Dollars. Currently all payments from Calatix Digital are paid in US Dollars. However, since we are paying artists via Paypal, it makes it very easy for artists to transfer that money into any currency.

 

How many tracks can I upload?

Unlimited. Currently Calatix Digital doesn’t have a limit for how many tracks you are able to upload. However, with relation to tracks artists upload they must have full authority or ownership to designate copyright.

 

What is an ISRC and how do they work?

An ISRC is a code that gets embedded as data into your song; it works as virtual identification and is a bit like a bar code. Without an ISRC your song could played for free in areas which would otherwise entitle you to royalties.

 

What is a UPC and how does it work?

A UPC is very similar to an ISRC. Whereas an ISRC is a virtually embedded code, a UPC is a physical bar code used for the whole album/collection of songs. UPCs are found on anything for sale, in shops, supermarkets etc.

 

How do I get my ISRCs and UPCs?

We are pleased to announce that Calatix Digital will be able to provide all clients from all territories ISRCs and UPCs, saving up to $75 for some users!

we do it all

Free UPC and ISRC codes to all artists worldwide
The UPC and ISRC codes can be used for both physical and digital releases.

Why Aren’t My Sales Showing in My Stats

Partners (such as iTunes) normally release their official sales 45 days after the close of every month. Once we receive these reports Calatix Digital then adds the sales statistics to your account. For example, if you sell a track in May then iTunes wont release their report until 15th July at the earliest. Once sent to Calatix Digital then we input stats straight away.

 

What file formats should I prepare for uploading?

  • Audio: Calatix Digital can only accept MP3 files with a sample rate of 44.1khz. The bitrate of the MP3 can be anything above 192kbps, however, we recommend users to use 320kbps for the highest quality.
  • Cover Art: Album artwork files must be 600x600 pixels square and must be in .jpeg/.jpg format.

Business Development

 

If I would like to partner with Calatix Digital either to license the Calatix Digital catalogue or to apply to get my music licensed.

Thank you for your Calatix Digital business inquiry. Please contact us via email and leave your contact information, and a brief overview. Again, thank you for your inquiry and we'll speak to you soon.

Corporate Questions

 

Who founded the company?

Calatix Digital was founded by William E. Murphy, IV and Denzel R. Burks. 

 

Who owns Calatix Digital and are you listed on a stock exchange?

Calatix Digital is a subsidiary of Xeria Multimedia and is therefore a limited company and is not listed on any stock exchange.

Media Inquiry

 

I'm a journalist and I want to talk to someone at Calatix Digital. Who can I contact?

Thank you for your Calatix Digital media inquiry. We want to do our best to meet any pressing deadlines you may have. Please contact us via email and leave your contact information, brief story overview and deadline. Again, thank you for your inquiry and we'll speak to you soon.

Calatix Digital Direct

 

How much does Calatix Digital Direct cost?

Calatix Digital Direct is completely free to use and artists keep 80% of all royalties from sales of their music. Users can add as many releases to their Calatix Digital Direct store as they wish.

 

Can I continue to sell my music on iTunes, Amazon, Spotify, and so on?

Of course! We compete by making Calatix Digital Direct the place you want to send your fans, not by making it the place you have to send them.

 

When do I receive my royalties from Calatix Digital Direct Downloads?

Calatix Digital Direct Download royalties are sent to your registered paypal account automatically in real time. Artists’ don’t have to wait until the end of the month and receive their Direct royalties at the same time as their iTunes sales.

 

Are there stats for the audio that has been played on my Calatix Digital Reports?

Yes.  Monthly reports are emailed

This provides play stats for the past 30 days and all time for all of your releases that are live with Calatix Digital

 

How can I get a refund for the music I purchased?

All you need to do is drop us an email with your Paypal transaction ID and more details on the release you purchased.

Site Errors

 

How do I report an error?

If an error occurs please contact us via email describing what error has occurred and what you were doing when you received the error.

 

 

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